Empire Gaming Support Centre
  • Store
  • Knowledge Base
  • Submit a request
Select Page

How can we help you today?

General Questions
  • What is EmpireGaming.com?
  • Your products are highly discounted, are they genuine?
  • Do I need to have an account to order a product on EmpireGaming.com?
  • How do I register?
  • What should I do if I forgot my password?
Orders & Payments
  • What payment methods are accepted?
  • I am unable to "Place Order" at checkout
  • I was charged, but the order is on cancelled status. What should I do?
  • My order was declined, but I was charged. What should I do?
  • Is your site secure? Who can see my credit card information?
Digital Delivery
  • Obtaining product code after purchase
  • How long until I receive my product code?
  • I have placed an order but I haven't received my digital code. What should I do?
  • Can I return a product?
Product Activation
  • Activating a Steam Game
  • Activating an Origin Game
  • Activating Minecraft Windows 10 Edition
Known Issues
  • My email provider is @comcast.net and I haven't received my digital product
Submit a request
  • Facebook
  • Twitter
Copyright © 2014-2018 Empire Gaming LTD